Help center
How can we help?
Find quick answers, or reach our team directly at help@getminimal.co.
How do I request access?
Click "Request access" anywhere on the site and join the whitelist. We'll email you when a spot opens.
How do I connect my store?
Once whitelisted, go to Settings → Integrations and authorize your platform in a few clicks.
Can I control what the agent says?
Yes. You set the tone, guardrails, and escalation rules from your dashboard.
How do I reach support?
Email help@getminimal.co or use the in-app chat. We typically reply within a few hours.