About
Support that scales with your ambition
getminimal builds AI Agents that help e-commerce teams deliver fast, on-brand customer support — without growing headcount.
We started getminimal in 2026 with a simple belief: great customer experience shouldn't have to scale linearly with hiring. Modern AI can resolve the vast majority of support conversations instantly, freeing human teams to focus on the moments that truly matter.
Our mission
To give every commerce brand an always-on support team that drives revenue, reduces costs, and feels unmistakably human. We obsess over response quality, brand voice, and measurable business outcomes.
How we work
We're a remote-first team of engineers, designers, and support veterans. We ship fast, listen closely to our early-access partners, and hold ourselves to a high bar for trust and security.