Scale e-commerce customer support without hiring
Drive more revenue, reduce costs, and create exceptional experiences at scale with AI Agents that are easy to set up and manage.
Hi! My order #4821 hasn't shipped yet. Can you help?
Hi Maria! I see order #4821 — it shipped this morning and arrives Thursday. Here's your tracking link. Anything else I can do?
Perfect, thank you so much!
Resolved by AI Agent
Powering support for fast-growing commerce brands
Why getminimal
Exceptional support, minus the headcount
Everything you need to deliver fast, accurate, revenue-driving support across your entire customer base.
AI Agents that actually resolve
Autonomous agents handle returns, order tracking, and FAQs end-to-end — not just deflect tickets.
Set up in minutes
Connect Shopify, Zendesk, and your help center. No code, no long onboarding, no engineers required.
Turn support into revenue
Agents recommend products, recover carts, and upsell in-conversation to drive measurable sales.
Every customer, every language
Respond instantly in 50+ languages with a consistent brand voice around the clock.
Safe and on-brand
Guardrails, approvals, and human handoff keep every reply accurate and on policy.
Easy to manage at scale
One dashboard to monitor performance, tune behavior, and review every conversation.
Real results
Numbers that move the business
Brands on getminimal cut costs while raising satisfaction — and turn their support inbox into a growth channel.
82%
of tickets resolved automatically
3.4x
faster first response time
−40%
support cost per order
+18%
revenue from assisted sales
“We scaled into our biggest season ever without adding a single new support hire. getminimal handles the volume and our customers barely notice the difference — except they get answers faster.”
Pricing
Simple plans that scale with you
Purchasing is whitelist-only during early access. Request a spot and we'll set you up on the right plan.
Starter
For growing stores getting started with AI support.
- Up to 1,000 conversations/mo
- 1 AI Agent
- Shopify + help center sync
- Email & chat channels
Growth
For scaling brands that want support to drive revenue.
- Up to 10,000 conversations/mo
- Unlimited AI Agents
- Revenue & upsell actions
- 50+ languages
- Human handoff & approvals
Enterprise
For high-volume teams with custom needs.
- Unlimited conversations
- Dedicated success manager
- Custom integrations & SSO
- Advanced security & SLAs
FAQ
Questions, answered
Scale support without scaling your team
Join the whitelist for early access and start delivering exceptional, revenue-driving customer experiences at scale.